Digital Voice Mail


This allows an inmate or loved one to leave a message on a digital voice mailbox. The message can be checked 
by dialing into the correct voice mail number and entering the correct password. This will give a flexibility to those 
who cannot find the perfect time to speak to the person they want to contact, and offers a quick way to drop a
small message without using phone time.
 
Digital Soft Phone Application

 

A soft phone is a software program for making telephone calls over the Internet. This allows the call to be placed

from and to another computer or capable device. This helps those who cannot get away from their computers to

get their calls or those who cannot receive calls at all on a standard telephone. This extra option helps to add

another outlet for communication so the inmate does not have to simply wait for the telephone.


Real Time Video Chat
As it states, this allows the inmate and their chosen contact to have a video chat in real time.  
Instead of just talking to another person, you can actually see them smile, laugh, and visually respond to you. 
This visitation option also helps to cut down on contraband taken into the jail.  
 
Data Storage

City Tele-Coin offers digital storage for all of the voice, video, email, and text copies 
that are recorded for the jail security. This assists the jail in many security cases where a 
previous or long forgotten communication can be reviewed and investigated for potential criminal actions. 
Not only can this help solve a crime, but also has the potential to prevent a crime as well.
 

           Data/Information Storage, when you need it, how you need it:

 
 
     *Back Up Generators
 
     *Climate Controlled

 

     *Controlled Access

 

     *Down(rarely) and then only for maintenance

 
     *Fiber Optic Lines
 
     *Our grounds and storage location are heavily monitored 24/7 using live video 
       and security alarms
 
     *We Provide Secure, Bonded, off site Data Storage
 
 
 
Real Time Call Reviews Through Web Portal
 
  City Tele-Coin offers the ability for jail admins to log in through a secure web portal and review calls 
made by the inmates. This furthers the security by being able to catch an issue at the moment needed saving, 
what is sometimes, precious time.
 
 
Texting Option

City Tele-Coin will allow two way texting options for inmates and their contacts. Much like the voicemail 
option, this will allow for quick and easy messages to be passed along where a phone call is either too much 
or just not possible. Simply put, it furthers the flexibility and scope of the communication service for the inmates 
and their family.
 
 
Email Options

When allowed, an inmate can also send an email through the secure service. This is, again, 
in the interest of expanding the communication ability of the facility and therefore the inmate. 
This option is very valuable as the digital age is a living reality and there are many people who 
would rather check their email than make a call or listen to voicemail.
 
CTC Phone Manager
 

Fast. Easy. Secure.

Access your facility information, anytime (24x7x365) from any computer with access to the

internet. Featured highlights include:

 

     *Search, Flag Recordings(for Download), or View, call records by:
     

     *Date/Time
         

     *Dialed Number(or portion of it)
        

     *Inmate Number (PINNUM)

 

     *Listen or Download the recording

         

     *Location of phone in the facility(Building/Tier), or its Assigned Number
         

     *Type of Call(Calling Card/Commissary/Local/Long Distance/Visit, etc)
 
     *USA or International Call
       

 
     *Allow/Block of specific numbers, or 
      detailed limits(time of day/calls per week/day)
 
     *Inmate Number (PINNUM) Management(Add/Delete/Edit/Lock)
 
     *Inmate Number (PINNUM) Allowed Numbers Management(Add/Delete/Edit)
 
     *Alerts(you get notified or called when persons or numbers are calling)
 
     *Live Monitoring(or termination) of any call in progress
 
     *Recording Notes(keep detailed notes related to the recording)
         Reports
 
     *Revenue by Cell/Extension

     *Revenue by Call Type(Calling Card/Collect/DirectPay)

 

     *Revenue by Call Type

 

     *(Calling Card/Collect/DirectPay with Local/Intrastate/Long Distance subtotals)

 

     *Top 25 Destinations

 

     *Top 25 Inmates (PINNUMs)
 
         Administrator Options
         

     *Phones On/Off(single phone, groups by location, entire facility)

 

     *User Management

 

 

DIRECT PAY

DirectPay is a service we provide the general public, to directly pay for calls to specific numbers,

with benefits to both the public and the facility. Features include:

 
      Calling:
        

     *Cellular(Mobile) phones

 

     *without using Calling Card Numbers, or arranging delivery and use Thereof.

 

     *Numbers providers have blocked from receiving standard Collect Calls
         

 
      Video Visitation:
         

     *Account is required, for off site video visitation

 

     *Must be approved by the facility, prior to scheduled visit

 

     *Payment is made (deducted from funds available) when scheduling a visit

 

     *Facility may, at any time, deny a particular scheduled visit, or prevent scheduling of future visits

 

     *No refund will be provided, if a visit, has started, or is in progress, and then terminated by facility

 

     *No refund will be provided for missing scheduled visits

 

     *other Terms and Conditions apply

 

 
      Limits and Controls, you can specify
         

    *Calls per Day/Week

 

    *Time of Day
 
 
      Purchase easily with:
         

     *Discover
         

     *MasterCard
        

     *Visa
         

 
CALLING CARDS
 
   City Tele-Coin Inc. also provides calling cards for multiple facilities.
 

Great for:

    

     *Traveling

 

     *Rehabilitation

 

     *Halfway Houses
 
 

Benefits:

 

    *Discount Rates

 

    *Cards can be reloaded

 

    *Toll Free Access
 
 

BOOKING

 

Flexible Inmate Booking System, combines State of the Art web capabilities to build a booking system unique to your needs.

     *Interacts with systems like Vine and NCIC

 

     *Secure access, 24x7x365, via the internet, Password protected

 

     *Customizable to your needs

 

     *Special features added at your request

 

 

 

 

 

 

CTC Company Inc. offers a wide berth of digital services to enable a correctional facility to provide added security and powerful communication assest for the inmates and thier loved ones. 

 

Please take a look below to see the listing of our service to see how they can work for you.

 

For more information, please contact us at  1-800-682-0707 or email us dsc@citytelecoin.com.

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